96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.
Create a Ticket
  1. Home
  2. Knowledge Base
  3. After You Initiate the Demo Migration
  4. Reviewing Your Demo Migration
  5. How to check the result of Demo Migration in Freshservice?

How to check the result of Demo Migration in Freshservice?

Once the Demo Migration  to Freshdesk is completed, you will see a summary with a number of records that were transitioned, including a direct path to Tickets:

Freshservice demo preview

Click the button to open a list of Tickets IDs in the source database and respective new IDs in Freshservice:

Check Freshservice demo result

Go through each Ticket and check if the Type, Source, Status, Priority, Custom Fields, Requester, Agent, Tags migrated correctly. Additionally, if you’re migrating the Knowledge base check the statuses of articles. If you’re satisfied with the result of the Demo Migration, start the Full Data migration.

Did this answer your question?
Yes No

© 2020
Help Desk Migration service


Book a Call
%s
— %s
We use cookies to ensure you get the best experience on our website. By continuing, you consent with our privacy and cookie policy .
Okay