Reliable ConnectWise to Freshdesk data migration service
Encrypted communications, secured servers, newest authorization mechanisms
Automated approach, never get time-out, avoiding any workflow pauses
Flexible pricing to deliver a feature + cost balance
We’ve developed the authority of brands across niches
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Begin your replication by evaluating Source data, operations, and apps. Evaluate data cleansing and field matching to the Target. Set up a replication plan, that covers the timeline and employee training.
Security and Compliance Review
Confirm data complies with security protocols. Grant permissions and access controls to secure the transfer.
Migration
Data Mapping and Customization
Connect data fields amid the Source and Target. Choose pre-built custom settings from the menu or discuss distinct customization for the record movement.
Demo Migration
Set up a trial Demo to understand how the movement service functions. Check outcomes and tweak settings as needed.
Data Verification
Ensure all replicated records in the Target is genuine, complete, and appropriately structured.
Full Data Migration
Transmit all required records, containing tickets, contacts, attachments, and associated information.
Delta Migration
Net any newest or updated records that changed during the Full data transition.
Interval Migration*
Data transmit can be interrupted and continued to suit your timeline, with zero interruption. You can stop up to five instances for a duration of five days each, adjusted by our sales crew during work hours.
Post-Migration Phase
Go Live
Roll out the Target for all support reps. Disable the Source if needed and ensure data backups.
What Data Can You Migrate from ConnectWise to Freshdesk ?
With our Migration Wizard, you can conveniently migrate large portions of varied records types to or from ConnectWise to Freshdesk. Take a look the list of records you can migrate implementing automated service without extra help from tech representatives.
Do you have nonstandard ConnectWise to Freshdesk import or export demands?
Let's discuss your specific needs for a nonstandard data import.
| ConnectWise objects | Freshdesk objects | |
|---|---|---|
| Help desk | ||
| Teams | Groups | |
| Members | Agents | |
| Companies | Companies | |
| Contacts | Contacts | |
| Tickets | Tickets | |
Why transmit with Help Desk Migration?
Without downtime
Migrate data smoothly - preserve workflows operational and serve customers without hassle.Enhanced efficiency
Seamlessly migrate data and configure default and personalized fields with the out-of-box Migration Wizard.Easy ticket movement
The Migration Wizard replicates tickets and all related data, ensuring the data structure unchanged on the Target.Always here for you
Our support agents is set to navigate you using chat, email, or phone.Detailed replication strategy
Our migration experts will create a detailed plan for data import, providing a smooth process and protected data.Flexible customizations
Choose pre-designed options or ask for customization, and we'll guarantee your data is preserved.
How ConnectWise to Freshdesk Data Migration Goes
You can carry out records migration in five simple actions, with our automated migration app. However, if you have special needs or a special data structure, feel free to select a custom approach.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Advance Your ConnectWise to Freshdesk Move
with These Functionalities
Use a tailored data transmition experience that corresponds your company’s needs. The Help Desk Migration service brings functions to enhance you to succeed your support service records transmitting in the automated and secure way.
Bypass attachments
Does your desired help desk solution present small data storage? Omit attachments, specially if your historical support service data lose no track of processes without them. The data import and export time will cut down remarkably.
Choose a extra tag to the exported tickets
Choose extra tags to the imported tickets — just like that, you won’t misinterpret them with the existing. You may further arrange the tickets by qualifying tags like ‘lost,’ ‘closed,’ or ‘stop replying.’
Employ the attachment feature to Import inline images
Export the images set in into tickets as attachments. The data import time might be longer, but the images will stay along on a destination help desk platform.
Demo with custom data: Pick 20 entities for migration
If you require to see how certain entities settle in the destination help desk, launch this free custom Demo and select 20 entities for a test.
Transfer newest records first
Choose this option to move your newest records in a chronological order, from most recent to oldest. This automated option is applicable to Full Migrations.
Don’t let data migration to mislead you from your tasks
Whether you’re moving from ConnectWise to Freshdesk, make use of our automated migration service. It will permit you to import or export all your data to a chosen system in just a couple of clicks. Thus, you will get your migration finished in a timely fashion without putting critical works without putting it off.
Data import and export with confidence
Our Migration Wizard includes measures for ensuring your records is secure throughout the import process. We keep maximum business data safety incorporating proven modes, with regulatory compliance, suitable server maintenance, and constant security analysis.
Choose the migration service that clients love
Thousands of efficient migrations and numerous awards and positive reviews can confirm the quality of our migration service. And our aim for value does not terminate there. Going back to Help Desk Migration's purpose is to involve nearly all of your data migration inquirements, we remain improving our app and constantly increase it with useful functioning.
Apply straightforward mapping to handle all your needs
Our service will rescue you from copypasting data entities or making wanted record types at the time of ConnectWise to Freshdesk migration. Our app greenlights you map data fields and adjust your data import. This will keep the original system of your data without difficulty on your part.
Pick a convenient time for data import
Begin by the help desk import anytime it fits into your operations. What’s more, Help Desk Migration Delta migration feature will allow you to import the freshly changed data entities after the historical business data was imported. Then, relax and allow our platform do the rest.
Work with a support agents you can fully depend on
Are you experiencing issues with your Supported Platform data import and export? Help Desk Migration service agents is ready to aid you with any tasks. With multiple familiarity importing support data, Help Desk Migration experts are well-qualified to guarantee a well-done migration of your records.
Your Help Desk Data Migration is the Whole Way Through
Help Desk Migration app offers endless import functions with no compromising on safety. We constantly examine all facilities and make updates, so that your data is secured based on the recent requirements.
We apply a stringent two-factor access policy
Our Migration Wizard secured your records from unauthorized acquiring access with 2FA authentication. Moreover, your company representatives can only export ConnectWise data if they have admin access. With these safety functions arranged, you won’t have to worry about data leakage.
Three-layer business data safety
Help Desk Migration offers three levels of records safety. At the physical layer, we cover our hosting facilities from logical and physical breach. At the app layer, we cease any unlawful entry to your business records on our service. And, finally, on the network level, we secure our networks from digital abuse.
We comply with industry-standard principles
Help Desk Migration service commits to top ranking security levels, delivering utmost greatest security for your records. We correspond to HIPAA, CCPA, PCI DSS Level 1, GDPR, and other essential data safety principles. And our extended compliance portfolio continues getting expanded.
How much does ConnectWise to Freshdesk data migration cost?
How much will you need to invest in the switch from ConnectWise to Freshdesk? The price will mostly depend on the records volume you want to move, the complexity of your demands, and the features you’ll select or custom work you’ll ask for. Run a Free Demo to test the Migration Wizard work and figure out how much your data transfer will cost.
Run a Demo to get the priceFeedback inspires us elevate our service: Few words from our clients
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
All-packed ConnectWise to Freshdesk Migration in Several Clicks
Migrate your data from ConnectWise to Freshdesk effortlessly without disorganizing from what really matters — dealing with your customers’ concerns. Help Desk Migration tool carries out all the work behind the scenes whilst you simply enjoy using your selected platform.
Get more information about data import and export
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