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How to find total conversations in Help Scout

Reports come in handy when you need to analyze the productivity of the support team, support load, busy days, etc. Using the report data you can also check the number of conversations in your Help Scout account to get a migration quote.

Go to Reports > All Channels:

help scout reports

Choose the time range to filter the conversations:

help scout reports time period

Then, you will see total conversations over the chosen period of time:

how to find the number of conversations in help scout

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