Our support team will be temporarily unavailable on March 8, 2021, due to the public holiday. If needed, please check our help center or fill in the contact form, and we will get back to you on the following day.

Where can I get Kayako Classic API Key?

Unlike the Kayako Staff API, the REST API does not need a staff user account to authenticate. The REST API uses the API key and a secret key- this type of connection has access to all of your help desk data.

ComponentWhere to findInformation
API keyIn the administrator control panel (under REST API)
Secret keyIn the administrator control panel (under REST API)The secret key is never sent in your API requests. It is only used as the key to compute the signature.

Looking for more data migration details?

Let’s talk now
Did this answer your question?
Book a Call
— %s