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  4. Where can I get HelpScout API Key, Docs API Key and Mailbox ID?

Where can I get HelpScout API Key, Docs API Key and Mailbox ID?

To get your API Key, follow this instruction:

1. Login to your HelpScout account and click on "Your Profile":

2. Choose “Authentication” in the sidebar and click “API Keys”.

3. Click “Generate an API Key”. Here you can also find the Docs API Key:

To get your Mailbox ID (i.e. which Mailbox you want to use for ticket migration), follow this instruction:

1. Go to your Mailbox view, click on Settings (1) and then Edit Mailbox (2).


2. Check your Mailbox ID in the web address field:

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