How to calculate the number of tickets in ServiceNow?
You can find the list of your ServiceNow tickets (incidents) and calculate their number in your Service Desk.
1. Select All from the top toolbar and open the Service Desk dropdown. Then select Incidents.
2. Find the number of tickets beneath the list.
3. You can use filters to select specific incidents. To add a filter, click the filter icon and choose a field, operation, and value.
