Reliable eGain export service
Level up your eGain data transfer with the automated data migration tool. Effortless data migration—import, export, or consolidate your eGain data without any downtime. Experience the hassle-free data migration process with our no charge Demo.
Lead the way in industry security
The data transfer tool offers encoded dialogues, secured servers, and leading authorization approaches across all levels
Built to bring value and save time
The automated data migration tool excludes workflow drops or inconveniences for your customers and agents
Transparent and scalable pricing
The trusted data replication tool delivers a balanced mix of feature + cost balance through its reasonable pricing policy
Discover eGain data extract tool features and capabilities
Automated data import service
Data transfer software assists you in move data no coding, causing downtime, or dragging you from work.
Industry-grade security
Help Desk Migration meets security compliance needs and regulatory requirements.
Data integration to keep everything tuned
Move the required and custom fields during the eGain replication to maintain the data architecture unmodified.
Handle support service interruption during eGain movement
Keep running your workflows as usual during the data transfer with our Delta option.
Committed customer service squad
Need assistance in eGain data transfer? Our support rep is in one click.
Choose data for a custom demo
Move up to 20 selected record IDs (both tickets and KB articles) without charge.
Let us handle your import planning
Our reps compile detailed import planning to simplify the help desk data replication.
Enjoy your eGain movement with a Concierge Migration
Entrust the planning, mapping, and setting up Full shift to our team—we’ll take care of it skillfully for you!
Customized data migration
Let’s delve into platform you wish to move data from and any other business needs you would like to address.
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Initiate your transition by evaluating Source records, procedures, and apps. Examine data filtering and field matching to the Target. Formulate a replication scenario, involving the agenda and agent coaching.
Security and Compliance Review
Confirm data adheres to security protocols. Configure permissions and access controls to secure the replication.
Migration
Data Mapping and Customization
Connect records fields amid your Source and Target. Handpick pre-built custom capabilities from the list or discuss particular tailored adjustments for the data replication.
Demo Migration
Set up a test Demo to identify how the transfer solution performs. Spot results and tweak mapping as necessary.
Data Verification
Confirm all transmitted records in the Target is precise, complete, and appropriately organized.
Full Data Migration
Move all chosen records, consisting of tickets, contacts, attachments, and correlated information.
Delta Migration
Catch any fresh or updated records that altered for the duration of the Full data transition.
Interval Migration*
Data transfer can be halted and resumed to match your outline, with zero interruption. You can halt up to five times for a duration of five days each, arranged by our sales crew during operating hours.
Post-Migration Phase
Go Live
Roll out the Target for all customer service agents. Disable the Source if necessary and store data backups.
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. -
The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service. -
Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Why transfer with Help Desk Migration?
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No downtime
Move records without disruption - ensure workflows efficient and support customers effectively. -
Enhanced efficiency
Seamlessly transfer data and configure standard and tailored fields with the automated Migration Wizard. -
Easy ticket migration
The Migration Wizard replicates tickets and all associated data, preserving the data structure consistent on the Target. -
Always here for you
Our support agents is equipped to guide you by means of chat, email, or phone. -
Detailed movement planning
Managers will develop a detailed plan for data import, securing a efficient process and reliable records. -
Custom options available
Opt for automated options or ask for personalization, and we'll make sure your data is accurate.
Find the ideal customization set for eGain data migration
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Tailored data replication
Elevate your migration workflow by personalizing how data objects are migrated
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Advanced data sorting Bestseller
Filter your data with advanced options and benefit from the criteria-based data selection
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Smooth migrate the integrated information
Effortlessly move integration details encompassing linked record IDs, URLs and more
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Enriching shifted data
Enhance migrated data by integrating supplementary records such as ticket tags, legacy IDs, and more
What is the eGain data replication price?
The cost breakdown for your eGain moving hinges on a few crucial aspects: the amount of records you plan to migrate, the difficulty of movement specifications, and any modifications or options in play. Go for a Free Demo movement to test-drive the Migration Wizard's workflow and find out the pricing for your eGain data transfer.
Free trialeGain Export
Optimize your eGain data transfer with our automated transfer tool, delivering great results smoothly – no coding necessary. Use secure, robust features to streamline your eGain data export process painlessly.
| eGain objects | Zendesk objects | |
|---|---|---|
| Knowledge Base | ||
| Folders | Categories | |
| Sub-folders | Sections | |
| Articles | Articles | |
Leverage our Help Desk Migration service for painless data bulk export to eGain using our automated data migration software. The price of moving to eGain hinges on variables such as record volume, export process intricacy, and chosen migration options or custom work. Our comprehensive data extraction tool ensures seamless data replication and integration. Get your eGain export price by initiating a test Demo via our Migration Wizard.
eGain data export app
Well-managed customer service operations rely on an effective eGain data export. Our team has developed comprehensive eGain export app to make easier this crucial extraction process.
Our eGain data exporter assets in extracting data to eGain securely. You can setup a eGain CSV export or shift from any other help desk, service desk, ITSM in several clicks. Say goodbye to copy/paste and hello to a more efficient data extraction workflow.
Use out-of-the-box customizations in a click
Enhance your extracted tickets with tags, transfer inline images, accelerate data extraction by excluding attachments, seamlessly move content translations, call-recordings, and other functionalities.
Try before you buy
Test-drive Help Desk Migration for eGain exports in a free Demo. This data movement process mirrors the Full migration, allowing you to tune everything accordingly.
Remarkable support service
Help Desk Migration's support team is always prepared to assist you in eGain shift setup, and find the efficient solution. Discover our support service plans for more personalized data replication experience.
Discover how eGain data shift works
Help Desk Migration handles data replication within mere hours or days, depending on the volume of records. With our Migration Wizard and a step-by-step guide on-screen to importing data from helpdesks, databases, or shared inboxes and exporting it into CSV files or other help desk tools automatically.
Connect platforms
Configure your source and target system
Map and match data
Define how your eGain data should be transferred
Test-drive
Go for a free Demo to assess the transfer tool and results
Full Data Migration
Launch or plan your eGain transfer
All-Packed eGain data migration in several clicks
Migrate your eGain data with no confusion from what really matters—serving your customers’ inquiries.
Start data migration