Demo Migration

Free Demo to Know Everything Will Transfer Correctly

Take the guesswork out of switching help desks. With Help Desk Migration’s Free Demo, you can see exactly how your data will appear in the new platform. It’s accurate, clear, and completely risk-free.

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Demo Migration

What you get with Free Demo Migration

Accurate preview of your data

See tickets, users, agents, contacts, and custom fields exactly as they’ll appear after migration.

Test with sample data quickly

Run a small batch of records to check mapping, formatting, and compatibility in just minutes.

Full transparency

Identify mismatched fields or missing data in advance and make adjustments before going to the Full Migration.

Risk-free experience

Try the Demo migration free. Review the results in your help desk and decide if you’re ready for the Full Migration.

Test. Adjust. Perfect.

Test. Adjust. Perfect.

Your Demo isn’t just a peek, it’s a tool. See exactly how your tickets, users, and contacts appear in the new help desk. Make quick adjustments so everything is accurate before the Full Migration.

No hiccups later

No hiccups later

The Demo helps you uncover potential issues early, from missing attachments to broken ticket links, so your Full Migration goes smoothly and without downtime.

Tailor it to your workflow

Tailor it to your workflow

See how your unique setup transfers to the new help desk. Check custom fields, agent assignments, and ticket relationships to ensure the platform works the way your team needs it to.

Maintain Customer and Company Connections

Know your cost upfront

After testing your Demo, receive a precise quote for the Full Migration. Plan your budget with confidence and avoid unexpected costs.

Take It Further with an Extended Demo

The Free Demo is a great start, but the Extended Demo takes it further. The Extended Demo lets you move a larger batch of tickets, users, and contacts, giving you a complete picture of how your new help desk will perform.

Extended Demo

With the Extended Demo, you can:

  • Handle bigger data volumes: Ensure even large batches of tickets, users, and contacts migrate accurately.
  • Confirm workflow accuracy: Verify that automation, routing, and agent assignments work as expected.
  • Preserve every detail: Make sure tags, notes, and attachments transfer correctly.
  • Migrate with confidence: Spot potential issues early so your full migration is smooth and stress-free.

Run Extended Demo

No credit card required. Runs in minutes

How it works

1. Connect your platforms

Link your source and target help desks in just a few clicks. Secure, simple, and ready for action.

Connect your platforms

2. Run the Demo

Move a sample of tickets, users, and contacts. Preview your data, including attachments and custom fields, exactly as it will appear in the new system.

Run the Demo

3. Review and adjust

Check mappings, workflows, and agent assignments. Make tweaks where needed so your full migration runs smoothly — no surprises, no stress.

Review and adjust

FAQs: Your Demo questions, answered

Demo migration questions

The Free Demo is a test migration using a small set of your records. It mirrors the Full Migration process so you can see exactly how your data will transfer.

The Free Demo moves up to 20 tickets along with their related users, contacts, and agents. If you include the knowledge base, you can also migrate 20 articles with categories and sections.

Yes, the Extended Demo lets you move a larger sample of tickets, users, and workflows so you can see nearly the Full Migration in action and fine-tune everything before going live.

No worries. You can safely remove all test records using the Demo rollback. A few core records may stay in place to protect your data structure, so everything remains safe and intact.

Just a few minutes. The Free Demo moves a sample of your tickets, users, and contacts quickly so you can review results almost instantly.

Yes. After running your Free Demo, you’ll receive an accurate quote for the Full Migration, so you can plan your budget with confidence.

You can, but we strongly recommend running the Demo. It helps you catch issues early and ensures a smooth, trouble-free full migration.

No problem. You can adjust your mappings and rerun the Demo as many times as needed until everything is accurate and ready for the Full Migration.

Help Desk Migration

Try Demo. See Results. Trust Your Full Migration.

Run a Free Demo today and ensure every ticket, user, and custom field moves accurately. Launch your new help desk with confidence from day one.

Start Free Demo

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