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  5. I see odd Tags in Zendesk after migration. Is it normal?

I see odd Tags in Zendesk after migration. Is it normal?

Yes, it is normal.

When migrating from other platforms, custom fields of the Drop-down type will be transferred to Zendesk as mapped in Migration Wizard and additionally added to Zendesk as Tags (this is a default Zendesk behavior and cannot be changed on our side).

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