Our support team will be temporarily unavailable on March 8, 2021, due to the public holiday. If needed, please check our help center or fill in the contact form, and we will get back to you on the following day.

Limitations of Zendesk Migration

  • Help Desk Migration doesn’t migrate source ticket IDs, as ticket IDs are set by Zendesk and cannot be overwritten. You can add custom fields to source tickets with ID’s;
  • Our service doesn’t migrate password information. Your end-users will have to reset their passwords after the migration is completed.

Looking for more data migration details?

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