96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

Limitations of Zendesk Migration

  • Help Desk Migration doesn’t migrate source ticket IDs, as ticket IDs are set by Zendesk and cannot be overwritten. You can add custom fields to source tickets with ID’s;
  • Our service doesn’t migrate password information. Your end-users will have to reset their passwords after the migration is completed.
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