Our support team will be temporarily unavailable on March 8, 2021, due to the public holiday. If needed, please check our help center or fill in the contact form, and we will get back to you on the following day.

How to Connect Jira Service Management to Migration Wizard

Whether you’re migrating to or from Jira Service Management, you will have to establish the connection between the service desk and our tool. Migration Wizard will ask you to provide the following credentials:

  • Company account URL;
  • The username for your Jira Service Management account;
  • Your Jira Service Management API token (if you have a cloud account) OR the admin password (if you have a self-managed account).

If you’re new to data migration or just need some extra help configuring the connection, we prepared detailed guides. They cover every detail of the connection process and are exactly what you need to nail the transfer.

Take a look at this video if you’re migrating from Jira Service Management:

Check out this video if you’re migrating to Jira Service Management:

Need to talk to a support agent? Click on the Chat icon at the bottom right corner and get the answers to any question you might have.

Looking for more data migration details?

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