How to merge two or more Jira Service Desk instances
The Help Desk Migration service makes it easy to consolidate multiple Jira Service Desk accounts. Let’s find out how.
First, you need to connect the source account. You need to enter the URL of your Jira Service Desk instance, email, and API token. Hit Continue and you will see an option to choose the project that you want to migrate.
Next, connect your target Jira Service Desk instance. Enter the credentials, choose the project where you want to import data and the Issue type to be set for all incidents.
Press Continue. Choose what data you want to migrate, map ticket fields and start the Demo.
To check the results of the Demo Migration, follow the steps in this instruction. Make sure that everything migrated correctly and proceed with migrating all data. Feel free to contact us in case of any questions.
Ready to get started?
Merge Jira Service Desk instances with ease