How to check the result of the Demo Migration to CSV
During the Demo, the Migration Wizard generates .zip archives which contain:
- Tickets with comments, and attachments.
- Knowledge Base articles and attachments.
Once the Demo is complete, you will see a summary with buttons dubbed Download dumps:
Click each button and download the archives:
Unzip the archives and check each CSV file. Check if you can find all the record types you chose to export.
If everything looks great, continue to export all the data. And if you have any questions, feel free to contact us.