How to check the result of Demo Migration in Salesforce Service Cloud?
Once the Demo Migration preview is ready and the process is completed, you will see a summary of your migrated records. To check how your data moved to Salesforce, click the button dubbed “View 20 records”.
Once you hit this button, you will see a list of Ticket IDs from your source system and their corresponding IDs in Salesforce. You can click on the links to be directed to the ticket and be able to check if all the info was transferred as planned.
Remember to check all these records:
- Tickets (Type, Source, Status, Priority, Custom Fields)
If all connections are correct, you can move on to the full data migration. Have any more questions? Feel free to contact us.