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How to check the result of demo migration in TeamSupport

Once your Demo migration to TeamSupport is complete, you will see a table with a brief summary of migrated records.

To show the table of records

Then, you need to log in TeamSupport and carefully check 20 migrated tickets. Go through each Ticket to ensure that its Type, Source, Status, Priority, Custom fields, Requester, Agent, and Tags migrated as needed.

If demo migration included Knowledge Base records, it’s essential to check the statuses of the articles. If everything looks good, initiate the Full Data Migration.

Note that the tickets migrated during the demo are removed from TeamSupport automatically.

If any questions or problems appear, contact our friendly support team for a solution.

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