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  5. How to assign customers to organizations in Jira Service Management

How to assign customers to organizations in Jira Service Management

There's no need for you to manually associate all customer accounts with organizations after the migration to Jira Service Management. With Help Desk Migration, you can migrate organizations into a custom field of the ticket. However, that is not something we can do by default, so you'll have to reach out to our agents and request a custom migration.

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