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  5. How do I find closed conversations in Kayako?

How do I find closed conversations in Kayako?

To find closed tickets in your Kayako, simply input in:conversations (status:closed) in the search bar. Kayako will then generate a preview. Click on See more in advanced search:

Kayako Conversations

You will then be able to view all closed conversations in Kayako:

Conversations in Kayako

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