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How to generate an API token in ServiceDesk Plus

To generate an API token for your account, follow these steps:

1. Log into your account as an admin.
2. Click on the profile image and then click on API Key Generation.

servicedesk plus API key

3. In the new window that opens, go to API Key Generation and regenerate your key.

ServiceDesk plus API key

How to generate an API key for a specific user

If you want to generate an API key for a specific staff member, follow these steps:

1. Go to Admin tab in ServiceDesk Plus.
2. Under Users, select Technician.
3. Find the Technician on the list and click Edit.

ServiceDesk plus API key

4. In the bottom of the form, you will find API key details.

ServiceDesk plus API key
5. Click Generate/Regenerate to generate the Authentication Key.
6. Copy the key and click Save.
7. Paste the key into Migration Wizard and continue setting up the migration.

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