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  5. How to check the result of Demo Migration in Jira Service Management

How to check the result of Demo Migration in Jira Service Management

After your Demo Migration to Jira Service Management is complete, the Migration Wizard will display a table with transferred records on your screen. So, you'll be able to see the types and amount of entities that migrated from your source to target. Next to each type of transferred data, you'll see either a downloadable CSV report or 'View records' button.

Demo Migration of Records to Jira Is Complete

So, to examine whether your tickets migrated the way you wanted, click on the 'View records' button and carefully check a list with IDs that are fully clickable.

List of Migrated Tickets in Jira Screenshot

To check the result of your Demo Migration for a certain record type, click on the 'Download report' button next to it. This way, you'll download a CSV file with a list of record IDs in the source database and respective new IDs in Jira Service Management. Open the file and try to locate and examine each record.

articles ids jira service desk demo results

Only after you've examined everything, feel free to initiate the Full Data Migration.

Note that you don't need to manually delete tickets in Jira Service Management to avoid any duplicates. Our service will automatically remove them for you before the Full Data Migration.

Should you have any questions? Contact support and they'll be glad to help you out.

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