How can I migrate custom drop-down menus to Zendesk?
Help Desk Migration service allows migrating custom drop-down menus to Zendesk. You can map the necessary fields on the Migration Wizard.
Please note, that during the migration Zendesk also copies the data from these fields to Tags.
This is a default feature of Zendesk. If you would like to eliminate this, please, contact our Support Team and order a Custom Migration.