How to calculate tickets in Jira Service Management?
In Jira Service Management, you can check the total count of tickets or search specific tickets using multiple criteria.
1. Click on the search bar on the top right and choose Issues next to the Go to all option.
2. Use the filters on the left to search for specific tickets.
3. Find the number of filtered tickets on the top right.
4. Also, you can filter tickets by criteria, such as project, type, status, or assignee. You can add more criteria by clicking +More and ticking the necessary options.
