How to calculate customers in Jira Service Management?
Jira stores your customers in separate projects so that you can count their number within a project.
1. Select your Jira Service Management project from the Projects dropdown menu.
2. Go to Customers from the sidebar menu.
3. Scroll down to find the number of your customers in the bottom right corner.
4. Jira includes both organizations and separate customers in one list. Choose an organization from the list to view how many customers it includes.
5. Check the number of customers of the selected organization in the bottom right corner.