Meet our data migration experts

Get to know the people who know just what to do so you could switch to a new help desk system without taking forever.

Elvira Azymova

Head of Sales & Support

Elvira leads the Sales and Support department, bringing together customer needs and migration expertise. She plays a key role in helping teams define the right migration strategy, align technical capabilities with business goals, and ensure a smooth onboarding experience.

With a strong focus on customer success, Elvira works closely with both clients and internal teams to make every migration predictable, transparent, and stress-free.

Olena Nestiurina

Account Manager

Olena is a trusted point of contact for customers throughout their migration journey. Known for her responsiveness and attention to detail, she consistently helps customers resolve questions quickly and confidently.

Customers frequently highlight Olena’s support in their feedback, praising her clear communication, patience, and willingness to go the extra mile to ensure a positive migration experience.

Olha Butenets

Account Manager

Olha supports customers through the migration process with a strong focus on accuracy and clarity. She helps ensure that data is migrated correctly, edge cases are addressed early, and customers feel confident at every stage of the transition.

Her attentive approach and structured communication make complex migrations easier to understand and manage for teams of all sizes.

Ihor Dmytrenko

Account Manager

Ihor leads customer support operations, ensuring that customers receive timely, clear, and reliable assistance throughout their migration journey. He works closely with both customers and internal technical teams to resolve complex questions, coordinate migration-related issues, and maintain a high standard of support quality.

With a strong understanding of help desk platforms and migration workflows, Ihor helps ensure that customer needs are addressed efficiently and consistently at every stage of the process.

Yaroslav Shcherban

Account Manager

Yaroslav works closely with customers to ensure their migration requirements are clearly understood and accurately implemented. He supports data mapping, migration setup, and result validation, helping teams transition to new help desk platforms with confidence.

His practical, detail-oriented approach helps minimize risks and ensures predictable migration outcomes.

Viktoriia Nykoliuk

Account Manager

Viktoriia supports customers throughout their help desk migration, helping them navigate the process with confidence and clarity. She assists with migration setup, answers day-to-day questions, and ensures customers receive timely updates at every stage.

Nataliia Boiko

Partner Manager

Nataliia manages relationships with technology vendors and strategic partners, helping expand and strengthen the Help Desk Migration partner ecosystem. She works closely with platform providers, implementation partners, and solution vendors to ensure smooth collaboration and alignment across joint projects.

Migrate with confidence

Migrate your data with a team of people dedicated to help you succeed