How to calculate the number of Conversations in Kayako?Kayako help desk system allows to calculate the number of Conversation with the help of Advanced search. Go to search... 0 1148
How to allow potentially unsafe HTML in Kayako Help Center articlesBy default, Kayako is configured to block unsafe HTML tags and attributes, to ensure that your customers can safely browse... 0 1376
How do I find closed conversations in Kayako?To find closed tickets in your Kayako, simply input in:conversations (status:closed) in the search bar. Kayako will then generate a... -1 1265
Limitations of Collaborators in KayakoCollaborator is an agent that has specific permissions. A Collaborator has all the necessary permissions to communicate internally with other... 0 930
