If you're in need of HIPAA-compliant software,
Help Scout and Freshdesk are two top contenders to consider. These platforms offer robust features and meet the necessary security requirements for HIPAA compliance. But which one is the right fit for your company in terms of features, pricing, and overall value? In this video, our team dives into a comprehensive comparison of
Help Scout and
Freshdesk, covering everything from user interfaces, functionalities, pricing plans, integrations, and the pros and cons of each platform.