How to Disable Email Notifications in Freshdesk or Freshservice?

Name: How to Disable Email Notifications in Freshdesk or Freshservice?
Uploaded: 2022-09-15T00:00:00+00:00
Duration: 59 s
Description: When migrating to Freshdesk or Freshservice, disable all email notifications. This way, neither your customers nor agents would get any notifications during the migration process. Here's how to switch off email notifications on each platform.

When preparing to migrate to Freshdesk or Freshservice, it is important to disable all email notifications to ensure a smooth transition without any interruptions for your customers or agents. Here's a step-by-step guide on how to disable email notifications on both platforms, allowing for a seamless migration process.

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