Seamless Live Agent to Gorgias Data Migration
Experience a hassle-free data migration from Live Agent to Gorgias. Our automated service ensures a smooth transition without headaches.
What Records You Can Move from Live Agent to Gorgias
Effortlessly migrate a variety of support service records types, including:
Help desk entities
- Agents
- Companies
- Contacts
- Tickets
Knowledge Base entities
- Category
- Folder
- Article
What Are the Benefits of Choosing Help Desk Migration?
Data Integrity Guaranteed:
Our advanced mapping options guarantee precise data placement within the target platform. Using the Migration Wizard, you have the flexibility to match agents, groups, and both required and custom fields. In cases where you have inactive agents, you can easily designate a default active agent and assign tickets to them. Mapping is an essential step in the data migration process, and our Migration Wizard equips you to handle it with ease and precision.
No Coding Skills Needed:
Our automated API-based tool takes care of the migration process for you, without the need for any coding. Even if you don't have an in-house IT team, you can easily set up and customize your help desk migration. While our out-of-the-box customization options are robust, if you require more specific field migration, simply schedule a call with the Help Desk Migration team. We'll work closely with you to identify the best solution tailored to your unique requirements.
Unlimited Testing:
Fine-tune your mapping and customizations with unlimited Demos to ensure a seamless migration. Once you've connected your Source and Target platforms, you can run as many Demos as necessary to pinpoint the perfect field matches before going to the Full Migration. If you're considering other options for the target platform, you can set up other Demos and reset them as often as required to achieve the ideal entity match.
Zero Downtime:
Ensure uninterrupted business operations by planning your migration journey, selecting low-traffic periods, and maintaining regular customer service throughout the help desk migration process. After importing your data into the target platform, you can configure a Delta migration to import only the changed and updated records. This ensures that your workflows and customer service processes remain seamless while preserving data integrity and consistency.
Expert Support:
Our dedicated support team is here to assist you at every stage of your help desk migration journey. We provide data migration planning options to meticulously plan each step of your migration, ensuring a success. Our Concierge migration service handles all aspects of migration setup, execution, and result verification. If you require on-shore migration, we offer that option as well. Whether you're a small business owner or an enterprise representative, we're committed to making your migration seamless and stress-free.
Customer Success Stories
Ready to Begin Your
Migration Journey?
Make help desk data migration a breeze and join countless satisfied clients who've already streamlined their processes.
Get Started