GDPR
Disclaimer: The information on this page is of a purely informational nature and aims to familiarize visitors of the site/users of our service with GDPR and their rights according to this law.
Disclaimer: The information on this page is of a purely informational nature and aims to familiarize visitors of the site/users of our service with GDPR and their rights according to this law.
GDPR stands for General Data Protection Regulation. It takes effect on May 25 and concerns residents of the European Union and companies that collect and process their data. The GDPR expands the privacy rights of EU individuals and places new obligations on all organizations that market, track, or handle EU personal data.
In the case, the implementation of GDPR gives you the right to:
Yes, it is. Much of the GDPR is built on the existing EU data protection framework which we are already well placed for. But we’ve also taken some measures to comply with GDPR, such as:
When you sign up to use our service we request the following credentials:
When you visit https://help-desk-migration.com/, our server records the following information sent from your browser (cookies):
Cookies are small bits of data files widely used by separate websites and online service providers for reporting and usability purposes.
As you surf the Internet, cookies record which websites you visit; they can also be used to remember the information you input in fields, i.e., autofill.
Cookies are used to remember your setup, understand preferences, ease the further logging into a service and make it secure. They also help us improve the usability of our service/website and advertise to relevant audiences.
You can disable cookies on Chrome and Mozilla Firefox. Note, that this may affect your experience with our website and service.
Other tracking technologies: We may use other technologies from time to time, like Inspectlet, HubSpot CRM, etc. Using these technologies we recognize when someone has visited our and can analyze their behavior; or, in the case of web beacons, know that clients open the emails we send.
The information mentioned above is used to:
As a Data Controller, we understand the responsibility we bear for the safety of your data. Check out our Security Policy for more detailed information on the matter.
According to GDPR, every current user of our service and website visitor can request to delete their private information by sending an email to support@help-desk-migration.com
Important note: deleted information cannot be restored. For instance, if you request to cancel your account, all information will be permanently removed, including all migrations.
By logging into your Help Desk Migration account, you can access the following information:
If you’d like to delete certain migrations from your account, suspend your account, download your personal data, please, contact us at support@help-desk-migration.com.
Help Desk MIgration processes your information under our Terms of Service, Security Policy, and Service Level Agreement. We also sign an NDA agreement with clients who order custom migrations and grant us access to their help desk, platforms.
If you have any additional questions concerning GDPR or your personal data, feel free to contact us via support@help-desk-migration.com