Full-packed Thena export solution
Your Thena data transfer starts with our developed support service data migration platform. The automated data shift can’t be simpler—either you want to import, extract or merge your Thena data without downtime. Test the data migration steps in a free Demo.
Lead the way in industry security
The data transfer tool offers encoded dialogues, secured servers, and leading authorization approaches across all levels
Built to bring value and save time
The automated data migration tool excludes workflow drops or inconveniences for your customers and agents
Transparent and scalable pricing
The trusted data replication tool delivers a balanced mix of feature + cost balance through its reasonable pricing policy
Discover Thena data export tool features and capabilities
Automated data import tool
Data migration software assists you in migration data no coding, causing downtime, or dragging you from work.
Industry-grade protection
Help Desk Migration meets security compliance needs and regulatory requirements.
Data mapping to keep everything tuned
Import the standard and custom fields during the Thena replication to maintain the data organization unaltered.
Handle support service interruption during Thena movement
Keep running your processes typically during the data transfer with our Delta option.
Dedicated support service squad
Call for assistance in Thena data transfer? Our support rep is in a single click.
Hand-pick data for a custom demo
Export up to 20 selected record IDs (both tickets and KB articles) without charge.
Let us handle your migration planning
Our experts develop thorough import planning to simplify the help desk data replication.
Enjoy your Thena import with a Concierge Migration
Entrust the planning, mapping, and preparing Full shift to our team—we’ll take care of it skillfully for you!
Custom data transfer
Let’s discuss what platform you wish to move data from and any other business specifications you would like to address.
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Initiate your transmit by evaluating Source records, procedures, and apps. Evaluate data filtering and field alignment to the Target. Set up a replication plan, including the outline and support reps training.
Security and Compliance Review
Ensure data complies with security protocols. Configure permissions and access controls to secure the transition.
Migration
Data Mapping and Customization
Map data fields amid your Source and Target. Handpick pre-built custom capabilities from the list or ask for unique customization for the record migration.
Demo Migration
Carry out a trial Demo to identify how the transfer solution functions. Examine results and modify settings as needed.
Data Verification
Verify all moved records in the Target is precise, complete, and appropriately structured.
Full Data Migration
Move all selected records, involving tickets, contacts, attachments, and correlated information.
Delta Migration
Catch any new or updated records that altered for the duration of the Full data transition.
Interval Migration*
Data transfer can be paused and resumed to match your outline, with zero interruption. You can stop up to five times for five days per pause, organized by our sales crew during business hours.
Post-Migration Phase
Go Live
Launch the Target for all reps. Disable the Source if necessary and save data backups.
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Why transfer with Help Desk Migration?
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No downtime
Transfer data effortlessly – ensure workflows efficient and support customers without hassle. -
Enhanced efficiency
Effortlessly migrate data and configure standard and tailored fields with the automated Migration Wizard. -
Streamlined ticket transmiting
The Migration Wizard migrates tickets and all related data, preserving the data structure consistent on the Target. -
Dedicated support service
Our support team is available to help you by means of chat, email, or phone. -
Comprehensive import planning
Managers will create a detailed plan for data import, securing a efficient process and protected records. -
Custom options available
Select pre-built options or ask for personalization, and we’ll make sure your data is accurate.
Find the perfect customization set for Thena data migration
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Tailored data movement
Elevate your migration workflow by personalizing how data objects are migrated
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Advanced data filtering Bestseller
Filter your data with advanced options and benefit from the criteria-based data selection
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Smooth integration data migration
Effortlessly transfer integration information encompassing linked record IDs, URLs and more
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Enriching transferred data
Enhance migrated data by incorporating supplementary data such as ticket tags, legacy IDs, and more
What is the Thena data migration cost?
The cost breakdown for your Thena integrating hinges on a few crucial aspects: the number of records you need to integrate, the difficulty of transfer requirements, and any adjustments or options in play. Start with a Free Demo movement to test-drive the Migration Wizard’s performance and figure out the cost for your Thena data movement.
Free trialThena Export
Maximize your Thena data export with our automated migration solution, ensuring great results smoothly – no coding necessary. Apply secure, robust features to simplify your Thena data transfer process painlessly.
| Thena objects | Zendesk objects | |
|---|---|---|
| Help desk | ||
| Users | Agents | |
| Accounts | Organizations | |
| Contacts | Customers | |
| Tickets | Tickets | |
Incorporate our Help Desk Migration service for effortless data bulk export to Thena using our automated data migration software. The price of extraction to Thena hinges on aspects such as record volume, export process complexity, and selected migration options or customizations. Our easy-to-use data export tool ensures outstanding data replication and integration. Get your Thena export price by running a test Demo through our Migration Wizard.
Thena data export app
Great customer support operations rely on an effective Thena data export. Our team has developed comprehensive Thena export tool to make easier this crucial shift process.
Our Thena data exporter helps to handle the complexities extracting data to Thena securely. You can setup a Thena CSV export or replicate from any other help desk, service desk, ITSM in several clicks. Say goodbye to copy/paste and hello to an improved data export workflow.
Use built-in customizations in a click
Augment your extracted tickets with sell tags, move image inline images, accelerate data extraction by excluding attachments, seamlessly shift content translations, phone call-recordings, and more.
Try before you buy
Test-drive Help Desk Migration for Thena exports in a free Demo. This data export process mirrors the Full migration, allowing you to tune everything accordingly.
Remarkable customer service
Help Desk Migration’s support team is ever-ready to assist you in Thena shift setup, and find the efficient solution. Check out our support service plans for more personalized data movement experience.
Discover how Thena data transfer works
Help Desk Migration handles data transfer within a few hours or days, depending on the record load. It comes with a Migration Wizard and a step-by-step on-screen guide to migrating data from help desk tools, databases, or shared inboxes and exporting it into CSV files or other help desk tools automatically.
Connect platforms
Configure your source and target platform
Map and match data
Define how your Thena data should be migrated
Test-drive
Start a free Demo to check the transfer tool and results
Full Data Migration
Start or schedule your Thena transfer
All-Packed Thena data transfer in a few clicks
Transfer your Thena data without confusion from what really matters—serving your customers’ inquiries.
Start data migration