Help Desk Migration Service

LiveChat Migration Guides

Natalia Tomchyshyn June 3, 2024

How to find LiveChat API key?

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Finding your LiveChat API key made simple

Discover how to locate your LiveChat API key effortlessly with our video tutorial. Let's simplify the process—click for clear instructions.

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In the past, you needed an LiveChat API access token to connect your account with a third-party app like Help Desk Migration service. But, right now, you need to use open Authorization (OAuth).

How to Undergo OAuth Authorization

Here’s how to configure your LiveChat connection with OAuth.*

Step 1. Click on Sign in with LiveChat.

LiveChat Export - SourceLiveChat Export - Source

Step 2. In a new page, provide your business email and password. Then click on Sign in.

Sign in with LiveChatSign in with LiveChat

Note: Use the access credentials valid to the LiveChat account where you want to export your data.

How to Get a LiveChat API

In case you still require a LiveChat API, here’s how to find it:

1. Log into your LiveChat account.

2. Click the profile icon and select View Profile.

Find LiveChat API keyFind LiveChat API key

3. Click Your API key in the bottom right corner and then reveal.

4. Copy your API key and enter it in the required field in Migration Wizard.

Now you can continue with your migration.

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