Ticket status reflects a phase your customer query goes through in the resolving process and…
According to a Forrester Consulting study, 65% of users will switch brands due to poor…
Choosing a ticketing system for your business depends on many factors, such as its cost…
The more you think your business can work without a help desk, the more you…
Whereas customer support automation has become a standard tool that circa 58% of B2B businesses…
Want to supercharge your customer relationships? Discover how the best Zendesk apps can transform your…
Did you know that 93% of people will likely buy again from companies offering excellent…
There’s no shortage of help desk systems out there today, each one vying for your…
More and more businesses rely on help desk software to effectively address the concerns of…