Insights and How-to Guides
Master Zendesk CSAT Surveys: Measure, Analyze, and Improve Your Customer Experience
Help Desk Data Transfers
Freshdesk to Zendesk migration
Top 5 Well-Known Zendesk Customers, and How the Platform Powers Them
Incident vs. Service Request in ITSM: Understanding the Difference
Data Import & Export
HelpDocs data migration | Help Desk Migration
Document360 data migration | Help Desk Migration
Building a Proactive IT Support Strategy That Pays Off
Interviews
The Secrets of Doing CX Right® with Stacy Sherman
How Migrating to the Right Help Desk Improves Customer Experience in Field Service
11 Best Tidio Alternatives to Consider in 2025
Success Stories 🎉
How Dovetail Games Achieved a Smooth Freshdesk to Zendesk Migration
What Jeff Toister Thinks Will Transform Customer Service Training
Gleap data migration | Help Desk Migration
Unthread data migration | Help Desk Migration
Tawk.to data migration | Help Desk Migration
Helpjuice data migration | Help Desk Migration
How to Handle Customer Complaints: A Complete Guide
BoldDesk data migration | Help Desk Migration
Effortless Migration: Garnes’ Switch from Syncro to SuperOps
Strategies for Handling Customer Disputes: When a Challenge Becomes an Opportunity
News
Help Desk Migration Is Now SOC 2 Type II and SOC 3 Compliant
Seamless HelpDesk data import | Help Desk Migration
How to import data to Help Scout | Help Desk Migration
HappyFox data import | Help Desk Migration
How to import data to Halo Service Solutions | Help Desk Migration
How to import data to Groove | Help Desk Migration
Data import to Gorgias — a breeze with Help Desk Migration
How to import data to Front | Help Desk Migration
Freshservice data migration | Help Desk Migration
What Are the Main Metrics to Track Agent Success?
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