ZupportDesk to Freshservice
migration service Help Desk Migration partner of Freshservice

Smooth , no special expertise or coding required. A complete ZupportDesk to Freshservice data migration tool.

More details
Trustworthy and Safe
Your passwords as well as records are safe with us and will be used for import only.
Fast and Easy
Help Desk Migration does not require any specific expertise or knowledge to get started with the migration.
Complete & Precise
We've tackled all major peculiarities of different helpdesks to help you accurately and efficiently migrate large amounts of information

Reasons to use Help Desk Migration to switch from ZupportDesk to Freshservice

Strong safety of your data

The migration is completed by the machine over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it really is easy to transfer your customer support to a new helpdesk without involving the IT department

Next

Exceptional data mapping

Our service allows mapping standard and custom fields , thus letting you make sure that the records end up being in the right destinations in Freshservice.

Next

Sustained association between object and people

When migrating your data from ZupportDesk to Freshservice we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

Next


What you may migrate from ZupportDesk to Freshservice

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from ZupportDesk to Freshservice work

  • Prepare

    Start by setting up Agent profiles and all necessary custom fields in your new help desk. Now, begin the process of migrating your data from ZupportDesk to Freshservice.

  • Connect ZupportDesk

    Fill in the form with required credentials to make it possible for our data migration tool to fetch records from your current help desk.

  • Do the same action to integrate our service with the new help desk and thus make it possible to import the information.

  • Choose objects

    Select the data you want to migrate and set the ticket fields mapping, so the records could be moved in line with your preferences

  • Migrate limited amount of data

    Test out our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to Freshservice all data

    Once everything's validated, find a quiet time with the least load on the support department and start migrating from ZupportDesk to Freshservice.


Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
Just a moment...
Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your Freshservice import

Our staff would be more than happy to run a customized migration if you have specific needs.
Get a price estimation
Book a Call
cancel
%s
— %s