Zoomin to Track-It!
migration service

Trouble-free , no special know how or programming required. A complete Zoomin to Track-It! data migration tool.

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Trustworthy and Safe
Your passwords along with data are safe with us and will be used for import solely.
Fast and Understandable
Help Desk Migration does not require any specific competencies or knowledge to begin the the migration.
Complete & Accurate
We've considered all major peculiarities of various helpdesks to help you accurately and efficiently migrate massive volumes of data

Why you should use Help Desk Migration to migrate data from Zoomin to Track-It!

Strong safety of your data

The migration is carried out over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to migrate your customer care to a new helpdesk without involving the IT department

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Excellent data mapping

Our system allows mapping standard and custom fields , thus helping you to make sure that the data end up being in the right places in Track-It!.

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Sustained connection between object and people

When migrating your records from Zoomin to Track-It! we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from Zoomin to Track-It!

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Companies
  • Folders

In what way does data migration from Zoomin to Track-It! work

  • Get ready

    Sign up and go to our migration software.

  • Connect Zoomin

    Choose and link your Zoomin service desk with HDM.

  • Connect Track-It!

    Give access to your Track-It! account.

  • Detail your requirements

    Let us know exactly what elements of your migration you need to modify

  • Get your needs estimated

    We will analyze your application and send you with a price range and a scope of work.

  • Migrate from Zoomin to Track-It! all data

    Move all your customer support records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and techniques to secure it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, than you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, than you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your Zendesk import

Our team would be more than happy to perform a personalized migration if you have specific requirements.
Get a price estimation
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