Zoomin to TD/OMS
migration service

Extremely easy , no special knowledge or programming required. A complete Zoomin to TD/OMS data migration software.

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Risk-free and Safe
Your passwords along with records are safe with us and will be used for import solely.
Effective and Easy
Help Desk Migration does not require any specialized skills or knowledge to begin the the migration.
Optimal & Precise
We've handled all major peculiarities of various helpdesks to help you accurately and efficiently migrate massive loads of data

Why you should use Help Desk Migration to switch from Zoomin to TD/OMS

Strong privacy of your data

The migration is performed over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to move your customer care to a new helpdesk without involving the IT department

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Upper-level data mapping

Our system allows mapping standard and custom fields , thus helping you to ensure that the data end up in the right places in TD/OMS.

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Retained connectivity between object and people

When migrating your records from Zoomin to TD/OMS we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from Zoomin to TD/OMS

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Companies
  • Folders

In what way does data migration from Zoomin to TD/OMS work

  • Get ready

    Sign up and go to our migration software.

  • Connect Zoomin

    Choose and connect your Zoomin service desk with HDM.

  • Connect TD/OMS

    Give access to your TD/OMS account.

  • Outline your needs

    Let us know exactly what elements of your migration you wish to tweak

  • Get your needs estimated

    We'll research your case and get back to you with a the overall cost and a scope of work.

  • Migrate from Zoomin to TD/OMS everything

    Move all your customer service information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, than you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, than you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your Zendesk import

Our team would be more than happy to run a custom migration if you have particular demands.
Get a price estimation
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