Zoomin to Service Management Automation
migration service

Trouble-free , no special knowledge or coding required. A complete Zoomin to Service Management Automation data migration instrument.

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Risk-free and Safe
Your passwords along with records are safe with us and will be used for import only.
Effective and Easy
Help Desk Migration does not require any specialized skills or knowledge to get started with the migration.
Optimal & Precise
We've considered all major peculiarities of different helpdesks to let you accurately and efficiently migrate massive amounts of data

Why you should use Help Desk Migration to switch from Zoomin to Service Management Automation

Strong privacy of your data

The migration is done over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to move your support service to a new helpdesk without involving the IT department

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Excellent data mapping

Our system allows mapping standard and custom fields , thus letting you be sure that the data end up in the right places in Service Management Automation.

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Retained relation between object and people

When migrating your records from Zoomin to Service Management Automation we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from Zoomin to Service Management Automation

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Companies
  • Folders

In what way does data migration from Zoomin to Service Management Automation work

  • Get ready

    Sign up and go to our migration tool.

  • Choose and connect your Zoomin service desk with HDM.

  • Connect Service Management Automation

    Grant the right to access your Service Management Automation account.

  • Outline your requirements

    Let us know exactly what aspects of your migration you would like to fine-tune

  • Have your requirements estimated

    We shall investigate your case and send you with a total price and a scope of tasks.

  • Migrate from Zoomin to Service Management Automation everything

    Move all your customer service records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, than you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, than you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your Zendesk import

Our team would be more than happy to run a custom migration in case you have special needs.
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