Zoomin to Rapid Incident Reporting
migration service

Effortless , no special skill set or programming required. A complete Zoomin to Rapid Incident Reporting data migration tool.

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Risk-free and Safe
Your passwords as well as data are safe with us and will be used for import solely.
Effective and Understandable
Help Desk Migration does not require any specialized experience or knowledge to begin the the migration.
Optimal & Accurate
We've taken into account all major peculiarities of various helpdesks to help you accurately and efficiently migrate large volumes of information

Reasons to use Help Desk Migration to migrate data from Zoomin to Rapid Incident Reporting

Strong privacy of your data

The migration is performed over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to transfer your customer support to a new helpdesk without involving the IT department

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Advanced data mapping

Our service allows mapping standard and custom fields , thus helping you to make sure that the records end up being in the right destinations in Rapid Incident Reporting.

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When migrating your data from Zoomin to Rapid Incident Reporting we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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What you may migrate from Zoomin to Rapid Incident Reporting

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Companies
  • Folders

How does data migration from Zoomin to Rapid Incident Reporting work

  • Prepare

    Sign up and go to our migration software.

  • Connect Zoomin

    Pick and link your Zoomin support desk with HDM.

  • Connect Rapid Incident Reporting

    Give access to your Rapid Incident Reporting account.

  • Explain your business needs

    Let us understand precisely what components of your migration you wish to adjust

  • Get your preferences estimated

    We shall research your case and get back to you with a total price and a scope of tasks.

  • Migrate from Zoomin to Rapid Incident Reporting everything

    Move all your customer support information in a single push.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and techniques to secure it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, than you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, than you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your Zendesk import

Our staff would be more than happy to perform a customized migration if you have special requirements.
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