Zoomin to Octopus
migration service

Effortless , no special skill set or coding required. A complete Zoomin to Octopus data migration software.

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Trustworthy and Reputable
Your passwords as well as data are safe with us and will be used for import only.
Fast and Understandable
Help Desk Migration does not require any specific experience or knowledge to get started with the migration.
Complete & Accurate
We've taken into account all significant peculiarities of different helpdesks to let you accurately and efficiently migrate large amounts of information

Reasons to use Help Desk Migration to migrate data from Zoomin to Octopus

Strong safety of your records

The migration is carried out over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to migrate your customer service to a new helpdesk without involving the IT department

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Advanced data mapping

Our service allows mapping standard and even custom fields , thus letting you ensure that the records end up in the right destinations in Octopus.

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Sustained association between object and people

When migrating your data from Zoomin to Octopus we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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What you may migrate from Zoomin to Octopus

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Companies
  • Folders

How does data migration from Zoomin to Octopus work

  • Prepare

    Sign-up and go to our migration service.

  • Pick and connect your Zoomin support desk with HDM.

  • Grant the right to access your Octopus account.

  • Express your requirements

    Let us know what components of your migration you would like to fine-tune

  • Get your preferences estimated

    We shall investigate your application and send you with a price and a scope of work.

  • Migrate from Zoomin to Octopus all data

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and strategies to protect it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, than you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, than you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your Zendesk import

Our staff would be more than happy to perform a personalized migration in case you have specific needs.
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