Zoomin to Neocase CS
migration service

Effortless , no special expertise or programming required. A complete Zoomin to Neocase CS data migration tool.

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Risk-free and Safe
Your passwords as well as records are safe with us and will be used for import solely.
Effective and Easy
Help Desk Migration does not require any specialized expertise or knowledge to begin the the migration.
Optimal & Precise
We've taken into account all major peculiarities of various helpdesks to let you accurately and efficiently migrate massive volumes of data

Reasons to use Help Desk Migration to switch from Zoomin to Neocase CS

Strong privacy of your data

The migration is completed by the machine over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to move your customer service to a new helpdesk without involving the IT department

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Advanced data mapping

Our service allows mapping standard and custom fields , thus helping you to make sure that the data end up in the right places in Neocase CS.

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Retained connection between object and people

When migrating your data from Zoomin to Neocase CS we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from Zoomin to Neocase CS

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Companies
  • Folders

How does data migration from Zoomin to Neocase CS work

  • Prepare

    Sign up and go to our migration wizard.

  • Choose and connect your Zoomin service desk with HDM.

  • Grant the right to access your Neocase CS account.

  • Describe your business needs

    Let us know what components of your migration you would like to fine-tune

  • Get your needs estimated

    We'll research your case and get back to you with a the overall cost and a scope of tasks.

  • Migrate from Zoomin to Neocase CS all data

    Move all your customer support records in a single push.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, than you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, than you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your Zendesk import

Our staff would be more than happy to run a custom migration in case you have specific requirements.
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