Zoomin to ITRP
migration service

Effortless , no special knowledge or coding required. A complete Zoomin to ITRP data migration instrument.

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Secure and Reliable
Your passwords as well as records are safe with us and will be used for import only.
Quick and Easy
Help Desk Migration does not require any special skills or knowledge to get started with the migration.
Full & Precise
We've taken into account all key peculiarities of different helpdesks to help you accurately and efficiently migrate massive amounts of information

Reasons to use Help Desk Migration to switch from Zoomin to ITRP

Strong security of your information

The migration is done over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to move your customer support to a new helpdesk without involving the IT department

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Advanced data mapping

Our service allows mapping standard as well as custom fields , thus letting you be sure that the data end up being in the right destinations in ITRP.

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Maintained relation between object and people

When migrating your data from Zoomin to ITRP we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from Zoomin to ITRP

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Companies
  • Folders

How does data migration from Zoomin to ITRP work

  • Prepare

    Register and go to our migration tool.

  • Connect Zoomin

    Opt and link your Zoomin support desk with HDM.

  • Connect ITRP

    Grant access to your ITRP account.

  • Detail your needs

    Let us understand precisely what elements of your migration you would like to modify

  • Get your preferences estimated

    We shall analyze your case and send you with a cost and a scope of work.

  • Migrate from Zoomin to ITRP all data

    Migrate all your customer support information in a single push.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, than you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, than you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your Zendesk import

Our staff would be more than happy to run a custom migration if you have special needs.
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