Zoho Mail to SmarterTrack
migration service

Extremely easy , no special expertise or coding required. A complete Zoho Mail to SmarterTrack data migration instrument.

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The best Zoho Mail to SmarterTrack tool made for you

There’s no need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and money
Skip the system analysis and script development processes. Just choose the records you need to move and set off with the transition right away.
Effortless migration
No special knowledge or skill needed. Just pick what data will go to the new system and see the magic happening.
Data completion
Migrate your help desk info in full to make sure that no ticket is missing critical customer service details.
Simple and easy procedure

You don’t have to bother about coding or constantly watch each piece of info moved.

Just link your source and target, tick what you want to migrate and allow the system deal with the remainder.

Data dependency

Your information comes complete and we mean it.

Each email, every ticket, and every customer profile will reach the target complete with its attachments, contact connections, and interaction history.

Data protected

Your information is behind thick walls. Not even all our employees have see your passwords or other information.

You can be certain with HDM no data breaches will take place.

You control the process

Manage your information with our in-app data mapper. Select what goes where, set priorities, and even ditch the stuff you don’t like, all within Migration Wizard.

Step-by-step instructions

If you are new to data migrations, worry not. Helpful and insightful on-screen instructions will help you set up an accurate data import.

You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.

Customer service as priority

As a migration service provider, we work to deliver the best possible migration tool. Nevertheless, our prime concern is customer support quality.

As evident by our many five-star reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to switch from Zoho Mail to SmarterTrack

Castle gates

Strong security of your records

The migration is done over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus letting you be sure that the records end up in the right destinations in SmarterTrack.

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Maintained connectivity between object and people

When migrating your records from Zoho Mail to SmarterTrack we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Zoho Mail to SmarterTrack

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Zoho Mail to SmarterTrack work

  • Get ready

    Start with creating Agent profiles and all needed custom fields in your new help desk. Now, begin the process of migrating your data from Zoho Mail to SmarterTrack.

  • Connect Zoho Mail

    Fill out the form with requested credentials to permit our data migration tool to fetch information from your current help desk.

  • Do the same action to connect our service with the new help desk and thus make it possible to import the information.

  • Select objects

    Select the records you need to migrate and set the ticket fields mapping, so the records could be moved in line with your needs

  • Migrate small amount of data

    Try out our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to SmarterTrack all data

    When everything's validated, choose a quiet time with the least load on the support staff and start migrating from Zoho Mail to SmarterTrack.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your SmarterTrack import

Our team would be more than happy to run a custom migration in case you have special needs.
Get a price estimation

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