Zoho Mail to ServiceDesk Plus
migration service

Trouble-free , no special expertise or programming required. A complete Zoho Mail to ServiceDesk Plus data migration instrument.

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The best Zoho Mail to ServiceDesk Plus tool made for you

There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Skip complex data audit and script development processes. Just choose the records you need to migrate and set off with the transition right away.
Effortless migration
No special knowledge or skill required. Just pick what data will go to the new system and see the miracle happening.
Data completion
Migrate your help desk info in full to ensure that no ticket has lost essential customer service information.
Effortless process

No need to worry about scripting or constantly control each record moved.

Just attach both platforms, tick what you want to take to a new database and allow the system do the rest for you.

Preserved connections

Starting from the ticket requester to every comment author, all you records will keep their initial connections intact.

You don’t have to worry that some records will be missing and service quality will degrade. Everything will be waiting for you how you expected.

Data safety is paramount

Information is everything which is why we developed a method that will keep your customer records safe and sound.

Neither hackers will have access to your accounts nor physical disasters will affect your data in any way.

Record mapping

Choose information that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base articles, it will be possible to select anything you might actually need.

Guided migration

If this is your first migration, don’t worry. Helpful and insightful on-screen prompts will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Customer service first

Except providing great customer service, we always aim to improve our customer service.

As a company, we want you to experience best possible service, which is why we are always making great strides to enhance the general experience.


Why you should use Help Desk Migration to switch from Zoho Mail to ServiceDesk Plus

Castle gates

Strong security of your records

The migration is done over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus helping you to be sure that the records end up in the right places in ServiceDesk Plus.

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Maintained relation between object and people

When migrating your records from Zoho Mail to ServiceDesk Plus we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Zoho Mail to ServiceDesk Plus

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Zoho Mail to ServiceDesk Plus work

  • Get ready

    Start with setting up Agent profiles and all needed custom fields in your new help desk. Now, begin the process of migrating your data from Zoho Mail to ServiceDesk Plus.

  • Fill in the form with requested credentials to permit our data migration tool to access data from your current help desk.

  • Connect ServiceDesk Plus

    Do the same action to connect our service with the new help desk and thus make it possible to import the data.

  • Choose objects

    Choose the data you need to migrate and set the ticket fields mapping, so the data could be moved in line with your preferences

  • Migrate limited amount of data

    Try out our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to ServiceDesk Plus everything

    Once everything's validated, find a quiet time with the least load on the support department and start migrating from Zoho Mail to ServiceDesk Plus.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your ServiceDesk Plus import

Our team would be more than happy to run a customized migration if you have specific needs.
Get a price estimation

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