Zoho Mail to HelpShift
migration service

Smooth, no special expertise or coding required. A complete Zoho Mail to HelpShift data migration software.

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Your best tool for Zoho Mail to HelpShift data migration

No need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Skip the platform analysis and code development processes. Just decide on the records you need to migrate and set off with the transition when comfortable.
Easy migration
No specific knowledge or skill needed. Just choose what data will go to the new platform and see the miracle happening.
Record completion
Transfer your help desk info in full to make certain that no ticket has lost essential customer service information.
Simple and easy procedure

No need to worry about coding or constantly control each record transferred.

Just attach your source and target, choose what you need to take to a new database and allow the Migration Wizard do the rest for you.

Data dependency

Your information migrates completeand we mean it.

Every email, every ticket, and every user profile will reach the target complete with its attachments, contact connections, and interaction archive.

Data protected

Your information is safe and sound with us. Not even all our staff members have access to your credentials or other information.

You can rest assured that with HDM no data breaches are possible.

Record mapping

Pick records that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base articles, it will be possible to pick anything you might ever need.

Simple & effective

In just a few clicks it will be possible to choose what goes where, when it starts, and in what order.

Our software took user experience as a priority and ensured that it will be possible to to take the full advantage of the tool easily.

Customer priority

As a migration service provider, we strive to offer the best possible migration tool. Nevertheless, our priority is customer support quality.

As evident by our many five-star user reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from Zoho Mail to HelpShift

Castle gates

Strong safety of your records

The migration is completed by the machine over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to migrate your customer care to a new helpdesk without involving the IT department.

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields, thus letting you ensure that the records end up in the right places in HelpShift.

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Sustained connectivity between object and people

When migrating your data from Zoho Mail to HelpShift we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Zoho Mail to HelpShift

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Zoho Mail to HelpShift work

  • Prepare

    Start with preparing Agent profiles and all essential custom fields in your new help desk. Now, get started on migrating your data from Zoho Mail to HelpShift.

  • Fill in the form with requested credentials to make it possible for our data migration tool to retrieve data from your current help desk.

  • Connect HelpShift

    Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the information.

  • Select objects

    Choose the records you need to migrate and set the ticket fields mapping, so the data could be transferred in line with your preferences.

  • Migrate small amount of data

    Test out our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to HelpShift everything

    Once everything's tested out, find a quiet time with the least load on the support staff and begin migrating from Zoho Mail to HelpShift.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your HelpShift import

Our staff would be more than happy to run a personalized migration if you have specific demands.
Get a price estimation

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