96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

Zoho Mail to HelpShift
migration service

Smooth , no special expertise or coding required. A complete Zoho Mail to HelpShift data migration software.

More details
Trustworthy and Reputable
Your passwords as well as records are safe with us and will be used for import only.
Fast and Easy
Help Desk Migration does not require any specific expertise or knowledge to get started with the migration.
Complete & Precise
We've tackled all significant peculiarities of different helpdesks to help you accurately and efficiently migrate large loads of data

Reasons to use Help Desk Migration to switch from Zoho Mail to HelpShift

Castle gates

Strong safety of your records

The migration is completed by the machine over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it really is easy to migrate your customer care to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus letting you ensure that the records end up in the right places in HelpShift.

Next

Sustained connectivity between object and people

When migrating your data from Zoho Mail to HelpShift we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

Next

Relations illustration

What you may migrate from Zoho Mail to HelpShift

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users recommend our service

High Performer, Best Support
and seven more badges
from G2 in 2020 Report

Learn more

How does data migration from Zoho Mail to HelpShift work

  • Prepare

    Start with preparing Agent profiles and all essential custom fields in your new help desk. Now, get started on migrating your data from Zoho Mail to HelpShift.

  • Fill in the form with requested credentials to make it possible for our data migration tool to retrieve data from your current help desk.

  • Connect HelpShift

    Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the information.

  • Select objects

    Choose the records you need to migrate and set the ticket fields mapping, so the data could be transferred in line with your preferences

  • Migrate small amount of data

    Test out our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to HelpShift everything

    Once everything's tested out, find a quiet time with the least load on the support staff and begin migrating from Zoho Mail to HelpShift.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Just a moment...
Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your HelpShift import

Our staff would be more than happy to run a personalized migration if you have specific demands.
Get a price estimation
Book a Call
cancel
%s
— %s