Zoho Desk to Snappy
migration service

Smooth, no special expertise or programming required. A complete Zoho Desk to Snappy data migration instrument.

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Your best tool for Zoho Desk to Snappy data migration

No need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of simple steps.
Save on resources
Skip complex data audit and script development processes. Just decide on the records you need to migrate and set off with the transition when comfortable.
Easy migration
No specific knowledge or skill required. Just pick what data will go to the new platform and see the miracle happening.
Record completion
Transfer your help desk data in full to make sure that no ticket is missing vital customer service information.
Automated migration

Afraid that you’ll have to use special skills to move your info? Don’t be as we ensured that our tool interface accessible as possible.

Attach the platforms, choose data, click ok, and the migration is ready!

Data dependency

Your customer info comes completeand we mean it.

Every email, every ticket, and every user profile will reach the target filled with its attachments, contact connections, and interaction archive.

Data protected

Your customer data is behind impenetrable walls. Not even all our team members have access to your passwords or other information.

You may rest assured that with HDM no data breaches are possible.

Record mapping

Select information that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base solutions, it will be possible to select anything you might ever need.

Step-by-step instructions

If this is your first migration, there’s no need to be concerned. Useful and insightful on-screen prompts will help you move your information accurately.

You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer priority

As a migration service supplier, we work to propose the best possible migration tool. Nevertheless, our prime concern is customer support quality.

Proven by our many five-star user reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from Zoho Desk to Snappy

Castle gates

Strong safety of your data

The migration is conducted over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to move your customer service to a new helpdesk without involving the IT department.

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields, thus helping you to be sure that the records end up in the right places in Snappy.

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Sustained relation between object and people

When migrating your data from Zoho Desk to Snappy we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Zoho Desk to Snappy

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Zoho Desk to Snappy work

  • Prepare

    Sign up and go to our migration software.

  • Pick and connect your Zoho Desk service desk with HDM.

  • Give the right to access your Snappy account.

  • Detail your business needs

    Let us know exactly what elements of your migration you wish to fine-tune

  • Get your requirements estimated

    We shall analyze your application and send you with a price range and a scope of work.

  • Migrate from Zoho Desk to Snappy everything

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your Snappy import

Our staff would be more than happy to run a custom migration in case you have particular demands.
Get a price estimation

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