Zoho Desk to Pega Customer Service
migration service

Extremely easy, no special expertise or programming required. A complete Zoho Desk to Pega Customer Service data migration tool.

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The best Zoho Desk to Pega Customer Service tool made for you

There’s no need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.
Save on your time and money
Skip complex data audit and tool development processes. Simply choose the records you need to move and start the transition immediately.
Easy migration
No specific knowledge or skill required. Just select what data will go to the target system and see the magic happening.
Data completion
Transfer your help desk info in full to make certain that no ticket has lost critical customer support details.
Easy procedure

No need to worry about coding or constantly control each piece of info moved.

Just attach your source and target, pick what you need to migrate and allow the system do the rest for you.

Data dependency

Your customer data migrates unite, you can take our word.

Each email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction history.

Data protected

Your customer data is safe and sound with us. Not even all our employees can see your passwords or records.

You can be sure that with HDM no data breaches will take place.

You control the process

Take complete control of your customer data with our in-app data mapper. Select what goes where, set priorities, and even discard the stuff you don’t like, all with our Migration Wizard.

Simple & effective

In only a few buttons to press it is possible to choose the data arrangement, when it goes, and in what order.

Our developers took customer experience as a priority and ensured that you will be able to use the system to its fullest.

Customer service as priority

As a migration service supplier, we aim to deliver the most effective migration tool. Nevertheless, our prime concern is customer service.

As evident by our many five-star reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to switch from Zoho Desk to Pega Customer Service

Castle gates

Strong safety of your records

The migration is done over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it certainly is easy to migrate your customer support to a new helpdesk without involving the IT department.

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields, thus helping you to make sure that the data end up being in the right destinations in Pega Customer Service.

Next

When migrating your records from Zoho Desk to Pega Customer Service we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Zoho Desk to Pega Customer Service

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Zoho Desk to Pega Customer Service work

  • Get ready

    Sign-up and go to our migration software.

  • Connect Zoho Desk

    Opt and link your Zoho Desk support desk with HDM.

  • Grant access to your Pega Customer Service account.

  • Outline your needs

    Let us understand precisely what parts of your migration you would like to tweak

  • Have your requirements estimated

    We will analyze your case and get back to you with a price and a scope of tasks.

  • Migrate from Zoho Desk to Pega Customer Service all data

    Transfer all your customer support records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your Pega Customer Service import

Our team would be more than happy to run a personalized migration if you have special needs.
Get a price estimation

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