Zoho Desk to ((OTRS)) Community Edition
migration service
Trouble-free , no special knowledge or programming required. A complete Zoho Desk to ((OTRS)) Community Edition data migration tool.
Zoho Desk to ((OTRS)) Community Edition
The best Zoho Desk to ((OTRS)) Community Edition tool made for you
There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of easy steps.Save on your time and money
Skip complex data audit and tool development processes. Simply pick customer info you need to migrate and set off with the transition when comfortable.Simple migration
No tech knowledge or skill required. Just select what data will go to the target solution and observe the miracle happening.Data completion
Move your help desk records in full to ensure that no ticket has lost essential customer support information.Automated tool
Scared that you’ll have to use advanced skills to migrate your customer service data? Don’t be as we made sure that our tool interface is as easy to use as it can possibly be.
Link the platforms, choose records, click ok, and you’re done!
Data dependency
Your customer data migrates unite , you can take our word.
Every email, every ticket, and every user profile will reach the target complete with its attachments, contact connections, and interaction history.
Data protected
Your customer data is safe and sound with us. Not even all our staff members can access to your credentials or other information.
You can rest assured that with HDM no data breaches are possible.
Record mapping
Choose data that will be migrated by using our pre-installed data viewer.
From contacts to tickets to knowledge base articles, it will be possible to pick just about everything you might ever need.
Step-by-step instructions
If you are new to data migrations, worry not. Helpful and intuitive on-screen prompts will help you migrate your information accurately.
There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer service as priority
As a migration service supplier, we aim to offer the most effective migration tool. Yet, our priority is customer support quality.
As evident by our many five-star reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to switch from Zoho Desk to ((OTRS)) Community Edition
Strong privacy of your information
The migration is completed by the machine over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to transfer your customer care to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard as well as custom fields , thus helping you to make sure that the data end up being in the right places in ((OTRS)) Community Edition.Next
Retained connection between object and people
When migrating your records from Zoho Desk to ((OTRS)) Community Edition we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Zoho Desk to ((OTRS)) Community Edition
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Zoho Desk to ((OTRS)) Community Edition work
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Get ready
Start off by setting up Agent profiles and all necessary custom fields in the new help desk. Now, begin migrating your data from Zoho Desk to ((OTRS)) Community Edition.
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Link Zoho Desk
Fill in the form with requested credentials to make it possible for our data migration tool to retrieve records from your current help desk.
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Connect ((OTRS)) Community Edition
Do the same action to integrate our service with the new help desk and thus make it possible to import the records.
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Select objects
Select the records you need to migrate and set the ticket fields mapping, so the data could be migrated in line with your preferences
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Migrate small amount of data
Test out our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
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Migrate to ((OTRS)) Community Edition everything
Once everything's tested, find a quiet time with the minimal load on the support staff and begin migrating from Zoho Desk to ((OTRS)) Community Edition.
Your data is in good hands
We take the safety of your data seriously, so we use, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert run your ((OTRS)) Community Edition import
Our team would be more than happy to run a customized migration if you have specific requirements.
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