Zoho Desk to Groove
migration service
Trouble-free , no special expertise or coding required. A complete Zoho Desk to Groove data migration tool.
Zoho Desk to Groove
The best Zoho Desk to Groove tool made for you
There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.Save on your time and money
Skip the system analysis and tool development processes. Just decide on the records you need to transfer and set off with the transition when comfortable.Easy migration
No specific knowledge or skill needed. Just select what data will go to the new platform and see the wonders happening.Data completion
Transfer your help desk data in full to make certain that no ticket is missing critical customer support details.Automated tool
Afraid that you’ll need special skills to move your customer service data? Worry not as we ensured that our tool interface accessible as it can possibly be.
Connect the platforms, select data, click ok, and the migration is ready!
Intact connections
Starting from the ticket requester to every comment author, all you records will keep their prior data structure untouched.
You don’t have to worry that a part of the data will be missing and service quality will decrease. Everything will arrive where you expected.
Data safety is paramount
You data is key which is why we created a method that will keep your information intact.
Neither sophisticated electronic attacks nor physical disasters will touch your records in any way.
You’re in control
Manage your information with our internal data mapping solution. Choose what goes where, set priorities, and even ditch the things you don’t like, all within Migration Wizard.
Step-by-step instructions
If you are new to data migrations, worry not. Helpful and intuitive on-screen instructions will help you migrate your information accurately.
There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.
Great service first
Outside of providing great customer support services, we always want to develop our customer service.
As a team, we want you to have the best possible service, which is why we are constantly putting so much effort to improve the general experience.
Why you should use Help Desk Migration to switch from Zoho Desk to Groove
Strong safety of your data
The migration is done over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to migrate your support service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus letting you make sure that the records end up being in the right destinations in Groove.Next
Sustained relation between object and people
When migrating your records from Zoho Desk to Groove we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Zoho Desk to Groove
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Zoho Desk to Groove work
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Get ready
Start by preparing Agent profiles and all necessary custom fields in your new help desk. Now, get started on migrating your data from Zoho Desk to Groove.
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Connect Zoho Desk
Complete the form with necessary credentials to make it possible for our data migration tool to fetch data from your current help desk.
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Connect Groove
Do the same action to connect our service with the new help desk and thereby make it possible to import the information.
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Select objects
Select the records you need to migrate and set the ticket fields mapping, so the records could be migrated according to your preferences
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Migrate limited amount of data
Test out our Free Demo Migration to see how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
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Migrate to Groove everything
When everything's validated, determine a quiet time with the least load on the support team and start migrating from Zoho Desk to Groove.
Your data is in good hands
We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert run your Groove import
Our team would be more than happy to run a personalized migration in case you have special demands.
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