Zoho Desk to Gnatta
migration service

Smooth , no special know how or programming required. A complete Zoho Desk to Gnatta data migration tool.

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Your best tool for Zoho Desk to Gnatta data migration

No need to write a code, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.
Save on resources
Avoid complex data audit and tool development processes. Just choose the records you need to move and set off with the transition when comfortable.
Effortless transition process
No special expertise required. Just select what data will go to the new system and see the magic happening.
Record structure maintenance
Migrate your help desk info in full to ensure that no ticket is missing vital customer service information.
Automated migration

Worried that you’ll have to use special skills to move your info? Don’t be as we made sure that our tool interface user friendly as it can possibly be.

Connect the platforms, choose records, click ok, and you’re done!

Data maintenance

Your customer info comes complete and we mean it.

Every email, every ticket, and every customer profile will reach the target complete with its attachments, contact connections, and interaction history.

Robust protection

Your customer data is behind impenetrable walls. Not even all our team members have access to your credentials or other information.

You can rest assured that with HDM no data breaches are possible.

Data mapping

Choose data that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base articles, it will be possible to pick just about everything you might ever need.

Efficient out-of-the-box solution

In only a couple of clicks it is possible to choose what goes where, when it starts, and in what order.

Our software took user experience as a priority and ensured that you will be able to use the system to its fullest.

Customer priority

As a data import service supplier, we aim to propose the best possible migration tool. Nevertheless, our priority is customer support quality.

As evident by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to migrate data from Zoho Desk to Gnatta

Castle gates

Strong security of your records

The migration is carried out over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus helping you to make sure that the records end up in the right places in Gnatta.

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Maintained association between object and people

When migrating your data from Zoho Desk to Gnatta we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Zoho Desk to Gnatta

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Zoho Desk to Gnatta work

  • Prepare

    Sign-up and go to our migration software.

  • Pick and connect your Zoho Desk service desk with HDM.

  • Connect Gnatta

    Give access to your Gnatta account.

  • Describe your requirements

    Let us know exactly what aspects of your migration you need to tweak

  • Have your needs estimated

    We shall research your case and send you with a total price and a scope of tasks.

  • Migrate from Zoho Desk to Gnatta all data

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Gnatta import

Our staff would be more than happy to perform a customized migration in case you have particular needs.
Get a price estimation

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