Zoho Desk to Eptica Entreprise Suite
migration service

Extremely easy, no special skill set or programming required. A complete Zoho Desk to Eptica Entreprise Suite data migration tool.

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The best Zoho Desk to Eptica Entreprise Suite tool made for you

There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid complex data audit and tool development processes. Just choose the records you need to transfer and start the transition when comfortable.
Simple transition process
No tech expertise required. Just select what data will go to the new system and see the wonders happening.
Data structure maintenance
Move your help desk records in full to make certain that no ticket has lost vital customer service information.
Effortless process

No need to worry about coding or constantly control each piece of info moved.

Just link both platforms, tick what you want to migrate and let the Migration Wizard do the rest for you.

From sender information to phone number connection, all you records will keep their initial data structure intact.

You don’t have to worry that some data will be missing and service quality will degrade. Everything will arrive how you left it.

Security is paramount

You data is key which is why we developed a method that will keep your information intact.

Neither hackers will have access to your accounts nor physical disasters will impact your data anyhow.

You control the process

Take complete control of your information with our internal data mapping solution. Select what goes where, set priorities, and even discard the stuff you don’t like, all with our Migration Wizard.

Guided migration

If this is your first migration, worry not. Helpful and simplified on-screen instructions will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Great service first

Apart from providing great customer support services, we always aim to improve our customer service.

As a company, we want you to have the best possible service, which is why we are continuously putting so much effort to increase the core experience.


Why you should use Help Desk Migration to migrate data from Zoho Desk to Eptica Entreprise Suite

Castle gates

Strong privacy of your information

The migration is conducted over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to migrate your customer support to a new helpdesk without involving the IT department.

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields, thus helping you to make sure that the records end up in the right places in Eptica Entreprise Suite.

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Retained relation between object and people

When migrating your records from Zoho Desk to Eptica Entreprise Suite we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Zoho Desk to Eptica Entreprise Suite

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Zoho Desk to Eptica Entreprise Suite work

  • Get ready

    Register and go to our migration wizard.

  • Connect Zoho Desk

    Pick and connect your Zoho Desk service desk with HDM.

  • Grant access to your Eptica Entreprise Suite account.

  • Outline your needs

    Let us know exactly what aspects of your migration you wish to fine-tune

  • Get your requirements estimated

    We will investigate your case and get back to you with a price and a scope of tasks.

  • Migrate from Zoho Desk to Eptica Entreprise Suite everything

    Migrate all your customer support information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your Eptica Entreprise Suite import

Our team would be more than happy to perform a personalized migration if you have particular needs.
Get a price estimation

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