Zoho Desk to Elementool Help Desk
migration service

Smooth, no special knowledge or programming required. A complete Zoho Desk to Elementool Help Desk data migration software.

More details

Your best tool for Zoho Desk to Elementool Help Desk data migration

No need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Skip complex data audit and code development processes. Simply choose what data you need to migrate and start the transition right away.
Effortless migration
No special knowledge or skill required. Just choose what data will go to the target system and enjoy the miracle happening.
Record completion
Migrate your help desk data in full to ensure that no ticket is missing vital customer support information.
Easy procedure

No need to worry about scripting or constantly control each record moved.

Just link your source and target, pick what you need to take to a new database and allow the system deal with the remainder.

Data dependency

Your customer info comes unite, you can take our word.

Every email, every ticket, and every user profile will arrive filled with its attachments, contact connections, and interaction archive.

Data protected

Your customer data is behind impenetrable walls. Not even all our team members can access to your credentials or records.

You may rest assured that with HDM no data breaches are possible.

Record mapping

Choose records that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, you will be able to select anything you might ever need.

Simple & effective

In only a couple of buttons to press it is possible to select what goes where, when it goes, and how.

Our software took user experience as a priority and ensured that you will be able to to take the full advantage of the tool easily.

Customer priority

As a migration service supplier, we strive to propose the most effective migration tool. However, our priority is customer service.

Proven by our many five-star user reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from Zoho Desk to Elementool Help Desk

Castle gates

Strong security of your data

The migration is performed over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to transfer your support service to a new helpdesk without involving the IT department.

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields, thus helping you to ensure that the data end up being in the right places in Elementool Help Desk.

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Maintained relation between object and people

When migrating your data from Zoho Desk to Elementool Help Desk we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Zoho Desk to Elementool Help Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Zoho Desk to Elementool Help Desk work

  • Prepare

    Sign up and go to our migration wizard.

  • Opt and link your Zoho Desk service desk with HDM.

  • Connect Elementool Help Desk

    Grant the right to access your Elementool Help Desk account.

  • Detail your needs

    Let us understand precisely what parts of your migration you would like to adjust

  • Get your preferences estimated

    We will analyze your case and get back to you with a price and a scope of tasks.

  • Migrate from Zoho Desk to Elementool Help Desk everything

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your Elementool Help Desk import

Our staff would be more than happy to run a customized migration in case you have particular needs.
Get a price estimation

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